Cloud-free: it stays in-house
The local AI model runs on your own server. Documents, questions and answers never reach an outside AI provider – so nobody else can learn from them.
Cloud-free AI · a RAG system on your own server
Cloud-free AI – it answers from your own documents.
We build an AI assistant (a RAG system) that answers from your manuals, policies, price lists and contracts, and shows the source next to every answer. The model runs on your own server: your documents and questions never go to an AI cloud. A knowledge base for your team, and round-the-clock customer service for your clients.
Which one sounds like you?
Eight industries, eight everyday questions – and the answer, with sources.
Asked by: Machine operator, night shiftInternal knowledge base
Machining centre no. 3 is showing error code E-217. What should I do?
Assistant
E-217 signals low coolant pressure Sources: 1. Stop the spindle and check the filter at the back of the machine: if it's clogged, the replacement steps are in point 4 of the maintenance instruction Sources: 2. If the filter is clean, don't restart – call the shift supervisor; in March the same error ended with a pump replacement Sources: 3.
Sources
- Machine manual, MC-3 machining centre – page 142
- Maintenance instruction KU-07, point 4
- Maintenance log, 12 March 2026
What it works from
- Machine manuals and operating guides
- Maintenance instructions
- Fault log, shift handovers
What you gain
There's someone to ask even at night: the answer comes from your own manual, with the page number, and the experience of past faults isn't lost when a colleague leaves.
Asked by: Site manager, on siteInternal knowledge base
How thick is the insulation on the attic floor of the Fő utca block? Who approved it?
Assistant
The specification originally required 15 cm Sources: 1, but at the meeting on 6 May it was changed to 20 cm, approved by the client Sources: 2. The material is item 3.12 of the revised cost estimate Sources: 3.
Sources
- Fő utca 12 – technical specification, page 7
- Site diary, 6 May 2026
- Priced cost estimate, version 2, item 3.12
What it works from
- Drawings and specifications
- Site diary, minutes
- Cost estimates, correspondence with subcontractors
What you gain
On site, from a phone, you can see what the current decision is and who made it – no need to call the office, and no building to the old plan.
Asked by: New colleague, second weekInternal knowledge base
How do we record a client's travel expense form, and who has to approve it?
Assistant
According to the firm's procedure, the form goes in the client's folder under “Expenses”, and you record it in journal 2 Sources: 1. Above HUF 100,000 the team lead approves it Sources: 2. A completed example is on slide 3 of the training material Sources: 3.
Sources
- Internal procedure, point 5.2
- Approval rules, January 2026 version
- Training material: expenses, slide 3
What it works from
- Internal procedures
- Training materials
- Client-specific agreements, internal FAQ
What you gain
New colleagues work independently sooner, and experienced ones don't have to explain the same thing every day.
Asked by: Trainee lawyerInternal knowledge base
Have we ever had a commercial lease where the tenant gave a bank guarantee instead of a deposit?
Assistant
Yes, two: one from 2024 Sources: 1 and one from 2025 Sources: 2. In both, point 9 governs calling the guarantee; in the 2025 one the tenant must top it up within 30 days. The firm's recommended wording is in the contract template Sources: 3.
Sources
- Lease B/2024/031 (anonymised), point 9
- Lease B/2025/112 (anonymised), point 9
- Contract template: commercial lease, version 4
What it works from
- Your own contract templates
- Anonymised past contracts
- Internal memos
What you gain
Past work can be reused without digging through folders – and only people with access to the matter can see it.
Asked by: Waiter, Friday nightInternal knowledge base
The guest is coeliac and eats lactose-free. What can I recommend from today's menu?
Assistant
From today's menu, the grilled salmon with steamed vegetables and the roast duck leg with red cabbage are gluten- and lactose-free Sources: 1. The mash with the duck is made with butter; steak fries can be asked for instead Sources: 2. Of the desserts, only the sorbet qualifies Sources: 1. Mark the order as an allergen order so the kitchen prepares it separately Sources: 3.
Sources
- Allergen matrix, 5 November 2026
- Recipe card: roast duck leg
- Kitchen procedure: allergen orders
What it works from
- Daily menu and à la carte
- Recipe cards, allergen matrix
- Kitchen procedures
What you gain
The waiter gets an exact answer at the table without running to the kitchen – always based on today's menu.
Asked by: Guest, 11 pm, on the websiteCustomer service
Can I bring my dog? And how late can I check out?
Assistant
Pets are welcome in the ground-floor rooms opening onto the garden, for HUF 5,000 extra per night Sources: 1. Late check-out is available until 2 pm, confirmed by reception Sources: 2. You can mention your pet in the comments field of your booking.
Sources
- House rules, point 6 – pets
- Reception FAQ, October 2026
What it works from
- House rules, room descriptions
- Price list, extra services
- Reception FAQ
What you gain
Questions asked at night get an instant answer, and reception doesn't spend the morning answering the same emails.
Asked by: Shopper in the webshopCustomer service
If the shoes don't fit, can I send them back? Do you ship to Austria?
Assistant
Yes, you can return them without giving a reason within 14 days of delivery; the steps are in point 8 of the terms Sources: 1. We ship to Austria in 3–5 working days for HUF 3,990, free over HUF 40,000 Sources: 2. The size chart on the product page helps you choose Sources: 3.
Sources
- Terms and conditions, point 8 – returns
- Shipping fees, October 2026
- Size chart: women's shoes
What it works from
- Terms, shipping conditions
- Product data sheets
- Size charts
What you gain
Fewer repetitive emails, and shoppers don't abandon their basket over an unanswered question.
Asked by: Receptionist at a salonInternal knowledge base
The guest is 18 weeks pregnant. Which treatment can I book for her, and what should we watch out for?
Assistant
According to the salon's treatment guide, pregnancy massage is recommended for expectant mothers from the second trimester, lying on the side Sources: 1. Hot stone treatment and several essential oils are not recommended Sources: 2. Before booking, ask the guest to fill in the pregnancy guest declaration Sources: 3.
Sources
- Treatment guide: pregnancy massage
- List of contraindications, 2026
- Guest declaration – pregnancy
What it works from
- Treatment descriptions
- Contraindications, declaration forms
- Price list, booking rules
What you gain
Even a new receptionist answers with confidence, and guests are always informed according to your salon's own rules.
Illustrative examples: the companies, documents and figures are made up. Your system works from your own material and shows its sources the same way.
What you get
Not a generic chatbot, but an assistant that knows your company.
It answers from your documents
PDF, Word, Excel, scanned paper (with text recognition), your website and your shared folders. If there's no source for something, it says it doesn't know – and tells you who to ask.
A source next to every answer
Document, page or clause: one click shows where the statement comes from.
It only shows what you're allowed to see
Permissions by group: reception sees something different from management, and the customer-facing chat only works from public material.
Where you already work
As a chat window on your website, and for your team on an internal, password-protected page – on phones too.
Always the latest version
When a new price list or policy arrives, you upload it and it answers from that; the old version doesn't get mixed in.
How does it start?
01
Assessment
We look at which questions keep coming up, which documents hold the answers, and what size of server it needs.
02
Pilot
A first version is built on part of your documents, and your team tries it out.
03
Measurement
We measure accuracy on a test set built from your own questions and tune it until it answers correctly, with sources.
04
Launch
We launch it on your own server, connect it to your website or the internal page, and watch what people ask – where an answer is missing, we fill the gap in the documents.
Frequently asked questions
What is a RAG system?
RAG (retrieval-augmented generation) is an AI approach that first searches your documents for the answer to a question, and then writes the reply only from the passages it found, with references. That's what makes it accurate and checkable.
What does cloud-free AI mean?
It means the AI doesn't run at a cloud provider abroad, but on your own server, inside your company. We use a local AI model (on-premise): your documents, questions and answers never leave the company or reach a third party.
How is it different from ChatGPT?
ChatGPT answers from general knowledge, and whatever you type goes to the cloud provider. A cloud-free RAG system works from your internal rules, prices and manuals, shows the source, and runs on your own server – essentially your company's own ChatGPT, in-house.
Can it make answers up?
We build it to answer only from the sources it finds, and to say so when there's none. Nobody can honestly guarantee this completely – that's why every answer shows its source, and why we measure it with test questions before launch.
Where do my documents go?
Nowhere: documents, questions and answers stay on your own server; no outside AI provider sees them or trains a model on them. Who can access what inside the company is set by group. Because we maintain the system, our access is covered by a data processing agreement.
Do I need my own server or an IT person?
A suitable machine at your company, yes; an IT person, no. During the assessment we tell you what size of machine it needs – it depends on the amount of documents and how many people ask at the same time – and we help with buying and setting it up. We install the system and maintain it remotely; all you need to do is upload new material when it changes.
How accurate is a locally run model?
In a RAG system, answer quality mostly depends on finding the right passage in your documents – that doesn't need the biggest cloud model. Today's open models that run locally (local LLMs) handle this well; how accurate it is for you, we measure with your own questions before launch.
Which documents does it work with?
PDF, Word, Excel, PowerPoint, your website copy, material stored in email or shared folders, and scanned paper too, with text recognition. The better organised the documents, the better the answers – we help with that during the assessment.
Can it be used for customer service?
Yes: as a chat window on your website, it answers shoppers from your public material (terms, price list, FAQ, house rules), day and night. Where there's no source, it gives your contact details so no question goes unanswered.
How much does your own AI chatbot cost?
After the assessment you get an exact quote in writing, with no obligation. The price depends on the amount and condition of the documents, the number of users, the size of the server, and whether it's for your team or your customers.
What do people ask you most often?
Tell us which documents you work with and who asks the questions – you'll get in writing what a cloud-free RAG system could do for you, and what it would cost.